Win95/98 General Troubleshooting FAQ


This document is intended to help you with problems that can occur frequently in Windows 95 and 98.

When I try to run my game, all I see is a black/blank screen, or the game just quits back to Windows

The game's installation program starts to copy files, but then quits.

My game will not run, or doesn't work right.

Why  is the game so slow on my computer?

There can be various causes, including: not meeting all the system requirement specifications, other applications active or in memory, need to lower Windows Video Accelerator or DirectX Sound Accelerator, or perhaps you need to tune some advanced game features. You may need to SCANDISK and DEFRAG your disk, at their maximum settings. You can find detailed information on these issues in these FAQs: Windows Video Driver FAQ, Direct-X FAQ, and Configure Game FAQ.

How can I be sure that I've shut down all of my other applications? I've tried all that and my game still won't run! Why should I update my hardware drivers?

The game locks up or crashes occasionally. How can I stop this from happening?

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