Before you upgrade drivers, you can check your DirectX and Direct Sound settings (click HERE and HERE), and your Windows Accelerator settings (click HERE) to see if you can resolve the problems quickly with just these.
Please note: If you have a name-brand system, that company's website is the best source for drivers. If your system has been upgraded over time, and several of the components have been replaced, it may be necessary to visit the individual manufacturers instead to update these drivers.
To do this, it is necessary to know what the hardware in your computer actually is. Here's an easy way to do it:
See below for most of the more common computer manufacturers' Website addresses, and a short list of some leading computer hardware companies. If your manufacturer is not listed there, consult your owner's manual for the company's specific contact information.
The problem may also be the result of a conflict between the game and some other program that you have running on your computer. The best solution is to shut down any other applications that you may have running before you play the game. For detailed instructions on shutting down all of your other applications, please see our Windows '95 General Troubleshooting FAQ."Cannot locate ddraw.dll" error:
The most current version of Direct-X is available free from Microsoft via their WEB page, at this address:
Installing DirectX manually:
Click on the "Home User Support" option under "DirectX Support" on this Microsoft page:
|AST Computer, Inc.||www.ast.com||N/A|
|Dell Computer Corp.||www.dell.com||800-624-9896|
|Micron Technology, Inc.||www.micron.com||800-642-7661|
|NEC Technologies, Inc.||www.nec.com||800-325-5500|
If your computer was configured with a sound card when you purchased it, you should try to obtain the appropriate drivers from the computer manufacturer. Many of the following companies supply sound chipsets which are often customized by computer manufactures. If you purchased a separate sound card or cannot obtain the appropriate drivers through the computer manufacturer you may be able to obtain updated drivers from the following companies:
|Aztech Labs, Inc.||www.aztechCA.com||N/A|
|Yamaha Systems Tech.||www.yamahayst.com||N/A|
If your computer was configured with a video card when you purchased it, you should try to obtain the appropriate drivers from the computer manufacturer. Many of the following companies supply video chipsets which are often customized by computer manufactures. If you purchased a separate video card or cannot obtain the appropriate drivers through the computer manufacturer you may be able to obtain updated drivers from the following companies:
|ATI Technologies, Inc.||www.atitech.ca||905-882-2626|
|Chips and Technologies||www.chips.com||800-944-6284|
|+ Cirrus Logic||www.cirrus.com||N/A|
|Diamond Multimedia Sys.||www.diamondmm.com||408-325-7100|
|Forte Technologies, Inc.||www.fortevr.com||N/A|
|Genoa Systems Corp.||N/A||408-432-8324|
|Matrox Electronic Systems||www.matrox.com||514-685-2630|
|Number Nine Visual Technology||www.nine.com||617-674-0009|
|Orchid Technology, Inc.||www.orchid.com||510-683-0323|
|Paradise Multimedia||www.paradisemmp.com||800-978-3029 x1238|
|STB Systems, Inc.||www.stb.com||214-234-8750|
Mice, Trackballs, and Joysticks:
|NEC Technologies, Inc.||www.nec.com||408-433-1277|
All of the above contact information is subject to change without notice. We will periodically attempt to assure this information is current.
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