DirectX FAQ
This document is intended to help you with problems
that can occur with Microsoft's DirectX.
General Information
DirectX is essentially a large set of hardware drivers
that Microsoft put together in order to make programming games easier. The
drivers included in DirectX all conform to certain standard. When you install
DirectX its installation program will determine what type of hardware you are
using, and install the drivers that are needed for your game to work on your
system.
Siege of Avalon can NOT run reliably on Direct-X
version 7.0 or version 8.0 (or any x.0 version). You must use version 7a
or 8a or better. It is our current understand that Direct-X 8.1 is both stable
and faster than prior versions when used with our game.
You can download the most current version of DirectX
from Microsoft's web site at:
http://www.microsoft.com/windows/directx/default.asp
Questions and Answers
I've installed the current version of DirectX but
the game's graphics or sounds don't seem right.
For video problems use the "Purge Cache" command in the
"Configure Game" tool (for details click HERE).
Also check the Windows Video Accelerator setting (click HERE).
If the problem is audio then try the "Disable DirectSound"
command in the "Configure Game" tool (see HERE),
and also lower the DirectSound Accelerator (click HERE).
You may need to get updated drivers for your hardware
from the manufacturer of the card that's giving you trouble. If you already
know who made that card, search for that company on the Internet. Most
hardware makers keep the latest drivers on their websites for download, or
look at our Update Drivers FAQ for more help.
If you do not know who made your hardware, contact your computer company's
technical support department, and ask them. They may be able to help you find
the drivers you need.
After I installed DirectX, I rebooted the computer as
instructed, and now the graphics or sounds on my entire computer are all messed
up!
This problem indicates that DirectX could not find a
suitable driver for your video card. If the video display is so bad that you
cannot see anything in Windows '95/98. You will need to contact Microsoft, the
manufacturer of your video/sound card, or the manufacturer of your computer
for DirectX support.
There is a possibility that your sound driver is conflicting with the Direct-X
Sound Accelerator settings. This can be especially important if you are using
a Sound Blaster Live card. You can lower the setting and stabilize this
potential problem, refer to the Windows '95 Sound
Troubleshooting FAQ.
Where can I find updated drivers for my hardware?
Most computer and video card companies keep the latest
versions of their hardware drivers on their web sites for download. If you do
not have Internet access, you can usually request drivers by telephone. Get
more information from our Updating Drivers FAQ.
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